Last updated: 01 October 2025

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This Privacy Policy explains how [Your Shop Name / Website URL] collects, uses, stores, and shares your personal data when you visit our website or make a purchase.

We are committed to protecting your privacy and complying with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Information We Collect

 

When you interact with our website, we may collect the following information:

• Personal details: Name, billing and shipping address, email address, phone number.

• Payment details: Payment information is processed securely by third-party providers (e.g. Stripe, PayPal). We do not store your full card details.

• Account information: Login credentials, order history, and preferences if you create an account.

• Technical data: IP address, browser type, device information, and cookies.

 

2. How We Use Your Information

 

We use the information we collect for purposes such as:

• Processing and fulfilling your orders

• Providing customer support and responding to enquiries

• Sending order confirmations and important updates

• Improving our website, products, and services

• Complying with legal and regulatory requirements

 

3. Sharing Your Information

 

We will not sell your personal information to third parties. However, we may share your information with:

• Service providers: Delivery companies, payment processors, IT support providers – but only to the extent necessary to perform their services.

• Legal authorities: Where required by law, regulation, or legal process.

 

4. Cookies

 

Our website uses cookies and similar technologies to improve your browsing experience, for example, remembering your shopping basket and analysing website traffic. You can manage or disable cookies through your browser settings, but some site features may not work properly without them.

 

5. Your Rights

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Under the UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your personal data

• Restrict or object to certain processing of your data

• Request the transfer of your data to another service provider

• Withdraw consent where processing is based on consent

To exercise your rights, please contact us at: [Insert Email Address].

 

6. Data Retention

 

We retain personal data only as long as necessary to fulfil the purposes outlined above, unless a longer retention period is required by law.

 

7. Children’s Privacy

 

Our website is not directed at individuals under 18. We do not knowingly collect personal data from minors. If you believe your child has provided us with personal information, please contact us immediately.

 

8. Contact Us

 

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

 

Email: [Insert Email Address]